Investigating - When audio problems happen during an individual-appointment call, Attend Anywhere works to fix the problem. If the call service can't fix the problem after 2 minutes, the call ends.
May 31, 2024 - 16:39 BST
May 31, 2024 - 16:39 BST
Investigating - The Team have identified an issue that causes some users to be disconnected from a group consultations call. This is affecting a small amount of users.
Aug 15, 2022 - 13:01 BST
Aug 15, 2022 - 13:01 BST
Update - We have identified a fix and will shortly be released in our 2022r6.1 release. We hope to share a release date by Friday 5th August.
Aug 03, 2022 - 10:32 BST
Aug 03, 2022 - 10:32 BST
Investigating - "We have discovered an issue impacting some users with poor connections that leads to them being disconnected despite their connection having recovered. This can be resolved with a refresh and we are currently working on a hotfix for the issue."
Jul 27, 2022 - 08:58 BST
Jul 27, 2022 - 08:58 BST
Investigating - We are currently investigating reports of Google Chrome notifications not appearing when a patient enters a waiting area.
The audio cue is still operational at this stage.
Work Around - Using Microsoft edge will allow all notifications to work as expected.
Sep 06, 2022 - 14:55 BST
The audio cue is still operational at this stage.
Work Around - Using Microsoft edge will allow all notifications to work as expected.
Sep 06, 2022 - 14:55 BST
About This Site
DWP Attend Anywhere users can check here for the current status of the service and learn of any planned maintenance.
Subscribers will immediately be notified of any major incidents or outages, and sent regular updates as they occur - they will also receive notifications about planned maintenance or platform updates.
API (example)
Operational
Management Portal (example)
Operational
Reporting
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
2024.R4
Sep 16, 2024 00:15-03:45 BST
Attend Anywhere's next maintenance release 2024.R4 is planned on 16 Sep 2024 Between 00:15 and 03:45 GMT. The Attend Anywhere platform will still be available for use during this maintenance window.
Please refer to the Knowledge Base- https://kb.inductionhealthcare.com/kb/attend/2024/attend-2024-r4.htm , for:
1. Detail Feature Summary
2. Known Issues
3. Release Notes - 2024.R4
Posted on Sep 02, 2024 - 07:18 BST
Please refer to the Knowledge Base- https://kb.inductionhealthcare.com/kb/attend/2024/attend-2024-r4.htm , for:
1. Detail Feature Summary
2. Known Issues
3. Release Notes - 2024.R4
Posted on Sep 02, 2024 - 07:18 BST